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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP OfficeJet Pro 9018e All-in-One Printer
Microsoft Windows 10 (64-bit)

I want my scans to be pdf files not jpeg or other imaging files. Is there a way to do this?

1 REPLY 1
HP Recommended

@pmmpmm

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 

Use the HP Smart app to create a PDF of a scanned document.

  1. Click the Scan tile on the HP Smart app home screen.
  2. Click Get Started.
  3. Select an option from the top menu bar.
  4. Adjust the boundaries, by clicking and dragging the blue dots, and then click Apply.

Use another scanning app based on your needs. 
To enable additional scan features with supported printers, install HP scan software to scan from the printer, duplex scan, and create an editable scan file. HP scan software (Windows, Mac): Go to HP Software and Driver Downloads to install the full feature driver and software. After completing the printer setup, open the scanning software.
 

Windows: Search Windows for your printer model name and number to open HP Printer Assistant. On the Scan tab, click Scan a Document or Photo to open HP Scan.

 

Depending on your printer, this scan software supports the following features:

Scanning from the printer control panel to the computer or to an email account

Two-sided (duplex) scanning using the automatic document feeder

Creating an editable scan file using optical character recognition software

Windows Fax and Scan: In Windows, search for and open Windows Fax and Scan. Click New Scan, and then select your printer to scan.

Clicking New Scan in Windows Fax and Scan

Windows Paint: In Windows, search for and open Paint. Click File or the Menu icon , and then click From scanner or camera.

Windows Scan app: In Windows, search for and open the Windows Scan app . If it is not listed, go to Windows Scan (in English) to install it.
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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