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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎12-07-2017 01:01 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M277
Operating System: Microsoft Windows 7 (64-bit)

Hey,

I have one question, related to the Automatic Document Feeder on HP Color LaserJet Pro MFP M277.


 How can I use it?

 

I want to scan a big pack of papers, and want to have it all in one document file.

Thank you for your response in advance.

Best regards,

Imran Ahmed


1 ACCEPTED SOLUTION

Accepted Solutions

‎12-08-2017 11:22 AM - last edited on ‎03-28-2024 12:18 PM by Retired

HP Recommended

Hello, @ALNaghi – Hope you are well 🙂
 

Thank you for becoming an HP Forum member. It is a fantastic location to get help from the community, get suggestions and find what has worked for others!


Scanning with the ADF is much similar to scanning using the scanner bed. Only difference is that you can load multiple pages to the ADF and you can scan all the pages to one file (which is what you are trying to do ;))


Load all your pages face up on your ADF and the printer will by default pick the paper from the ADF. Now, press the scan option on the printer control panel to directly scan to your PC. You can also use the HP Scan application on your PC to initiate the scan.
ADF Troubleshooting and Maintenance 


NB: It is important to have the printer drivers installed on your Pc to scan. If not installed already, please install it here: http://hp.care/2p1xyCG


That should help. Let me know!

Cheers 🙂
 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee

View solution in original post

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4 REPLIES 4

‎12-08-2017 11:22 AM - last edited on ‎03-28-2024 12:18 PM by Retired

HP Recommended

Hello, @ALNaghi – Hope you are well 🙂
 

Thank you for becoming an HP Forum member. It is a fantastic location to get help from the community, get suggestions and find what has worked for others!


Scanning with the ADF is much similar to scanning using the scanner bed. Only difference is that you can load multiple pages to the ADF and you can scan all the pages to one file (which is what you are trying to do ;))


Load all your pages face up on your ADF and the printer will by default pick the paper from the ADF. Now, press the scan option on the printer control panel to directly scan to your PC. You can also use the HP Scan application on your PC to initiate the scan.
ADF Troubleshooting and Maintenance 


NB: It is important to have the printer drivers installed on your Pc to scan. If not installed already, please install it here: http://hp.care/2p1xyCG


That should help. Let me know!

Cheers 🙂
 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
Was this reply helpful? Yes No

‎12-10-2017 12:09 AM

HP Recommended

Thanks a lot...........................My task is completed.

Was this reply helpful? Yes No

‎12-10-2017 11:04 AM

HP Recommended

Hello, @ALNaghi

 

Thanks for the update & Great stuff! Glad to know that you were able to fix the issue 🙂
 

Please consider marking my post as "Accepted Solutions" to help other users with the same issue to find a solution more efficiently. Click on "Thumbs up" to give me "Kudos".
 

Visit us again if you have any concerns!

Thank you again and may you have a wonderful day and even better tomorrow 🙂

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
Was this reply helpful? Yes No

‎12-10-2018 11:45 AM

HP Recommended

hey if you are using Officejet J series or if you have a  "Separator Pad" then just remove the rubber from that separator pad mine used to stuck at that pad and stop the scan process i removed that rubber and left the plastic part and it worked

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