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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Jet Pro 8030

HP OfficeJet Pro 8030 

1 REPLY 1
HP Recommended

@SJP4 Welcome to HP Community!

 

I understand that the ADF not feeding document - Jet Pro 8030.

 

Do not worry. I will try to fix the issue.

 

The ADF may have pieces of paper debris stuck or the latch (green color latch as shown in the picture)  may be in the wrong position.

 

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Can you check that it's in the center position? (you can push it and note the positions)  Once that's done close the ADF cover and try scanning or copy again.

 

Please update the firmware.

 

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