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HP Recommended
HP Officejet Pro 8720
Microsoft Windows 10 (64-bit)

I can't text OCR Text Reader on my HP OfficeJet Pro 8720. I tried running fix, but that did not seem

1 REPLY 1
HP Recommended

Hi,

Make sure you have the latest HP Full Feature Software installed, among the IRIS OCR program:

HP Customer Support - Software and Driver Downloads

 

Click on Add more software and be sure to install I.R.I.S OCR.

 

From the HP Officejet Pro 8720 software select Scan > Scan a Document or Photo and select Save as Editable Text to scan OCR:

https://support.hp.com/nz-en/document/c03466081

 

Shlomi



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