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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎12-09-2018 03:54 AM

HP Recommended
Product: Hp desk jet 3720”

The amber light is flashing on printer continually.

1 REPLY 1

‎12-10-2018 02:36 AM

HP Recommended

@Gemma41

 
Greetings!

 
Welcome to the HP Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, the LED on the printer is flashing amber.  

 

Don't worry, I'm here to help! To better assist you -

 

1) Can you send tell us which part or which icon is flashing? 


2)  Have you tried any troubleshooting steps on your own before posting here? 


3) Can you send us a picture of the control panel icon which has the blinking light? 

 

While you respond to that, please refer to this document for more details.

 

Hope this helps!

 

Let me know how that goes.

 

To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the blue "Thumbs up".  
 

Have a great day!

Asmita
I am an HP Employee

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