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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP All in one 8600

How do I attach documents to fax?

4 REPLIES 4
HP Recommended

There is no option to attach documents to fax, you can send document by faxing, attachment is something different.

You need to elaborate your question more detailed if you want a better answer.




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HP Recommended

I understand what you are asking.  I have the same issue with Mobile Fax.  There is a section where you are supposed to add files (either by scanning the document or attaching a PDF file that is already on your computer), but Mobile Fax is not operating properly to allow documents to be attached to send a fax.  

 

I think it has to do with the latest Windows 10 update that came out on 11/20/2020, Version 20H2.

 

Seems like HP needs to update its program to be compatible.  I am waiting on the same answer.  

 

GL

HP Recommended

When I am on my mobile device I ho into HP Smart, there is the option to Mobile Fax. I go to Mobile fax and you put the information in to where the fax is going to and so on, then there is a cover page option where you can create a cover page, however there is no option to attach a document or files to your fax.  If you go ahead and send the fax it will only sent the fax and cover page if you created one. 

HP Recommended

Try updating the app or reinstalling it.  

 

Her is a screen shot on my Android phone.

HP smart screen shot.jpg

 

 

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