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HP Recommended
Laser Jet Pro MFP M225dw
Microsoft Windows 10 (64-bit)

When I get an incoming call, and no fax is received, I get a beep tone.  When I send a fax or receive a fax, there is no beep tone when completed.  How do I set this up?

3 REPLIES 3
HP Recommended

Hi @Charles-LC,

 

I'd like to help!

 

Is the fax machine not ringing when you receive a fax?

 

Could you brief me on the issue ?

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

HP Recommended

I can hear an audible ringing when a fax call is coming in.  If there is no fax received, the machine hangs up and an audible "ding" sound is heard.  My issue is, when I am sending a fax, there is no audible sound when the fax is complete.  Additionally, if for some reason my fax does not go through (com error, etc), there is no audible ding when the fax shuts off.  How do I set up the fax to make an audible ding?

HP Recommended

To make sure the fax is sent successfully, we could have a fax confirmation report printed after the fax is sent.

 

The fax confirmation option is usually found in the Advanced Setup menu.

 

1. Press the Settings  button.

 

2. Select Fax Setup.

 

3. Select Advanced Setup.

 

4.scroll down and select Fax confirmation report

 

You will get the following choices for fax confirmation reports. You can select the appropriate one

  • Never
  • On Every Fax
  • On Send Fax Only​​​​​​​
  • On Receive Fax Only

Hope this helps!

Keep me posted!

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