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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎03-01-2019 01:59 PM

HP Recommended
Product: HP Deskjet 3752
Operating System: Microsoft Windows 10 (32-bit)

Trying to scan. Computer says: Automatic Document Feeder doesn't recognize original 

1 REPLY 1

‎03-03-2019 03:03 PM

HP Recommended

@Susnan

Thank you for joining the HP Support Community

 

To provide you with an accurate solution, I'll need a few more details:

Could you please help me with the exact product number of the printer to assist you better.

 

In the meantime, I suggest you do a Hard Reset on the printer

 

(1) Turn the printer on, if it is not already on.

(2) Wait until the printer is idle and silent before you continue.

(3) With the printer turned on, disconnect the power cord from the rear of the printer.

(4) Unplug the power cord from the wall outlet.

(5) Wait at least 60 seconds.

(6) Plug the power cord back into the wall outlet.

NOTE: HP recommends connecting the printer power cord directly to the wall outlet.

(7) Reconnect the power cord to the rear of the printer.

(8) Turn on the printer, if it does not automatically turn on.

 

The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.

Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

 

Update the firmware for the printer using this link: https://support.hp.com/us-en/product/hp-deskjet-3700-all-in-one-printer-series/8954253/model/1126203... 

 

Restart the printer.

 

Keep me posted, how it goes!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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