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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
ROBYNO
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Message 1 of 2
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BLACK LINE IMPRINT OF SCANNER CABLE ON DOCUMENTS

HP Recommended
HP ENVY Pro 6430 All-in-One Printer
Microsoft Windows 11

THERE IS AN IMPRINT OF THE SCANNER CABLE ON ALL SCANNED OR COPIED DOCUMENTS {WIDE BLACK LINE}

 

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Repairatrooper
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Level 14
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Message 2 of 2
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HP Recommended

It is more likely a failed element in the scanner head as it is nearly impossible for the flat cable that connects the scanner head to the system would be long enough to get between the head and the glass and if it did it would be clearly visible.

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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