Blue Line when Scanning

[Trueline40]

There is a blue vertical line when I print or scan using the feeder only.  This is extremely unprofessional!.  My printer is only 3 Months old and has been doing this since I purchased it.  Please help fix this issue!!!!  I've tried everything people have posted on this website but nothing has worked.  I fear I may have to take it apart.  PLEASE HELP!!

[Dragon-Fur]

@Trueline40 

Welcome to the HP Community Forum.

In my opinion, you don't want to start by taking apart the printer.

At just 3 months, the printer is still in Warranty.

Posting anything when everything has been tried is generally a recipe for duplication.

If you have not done so,

and because all you have done so far has failed to help,

Contact HP Support > submit a case > ask for help.

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