• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP ScanJet Pro 4500 fn1
Microsoft Windows 10 (64-bit)

I have this  ScanJet pro installed on a Windows 10 machine.
Whenever i start a job from the scanner to the PC, the IRIS ocr software pops up and wants to be registered.
I click on "dont ask this again" ,and click ok , but it pops up next time too.
If i click "register", it says it is already registered (which i did), but i can chose to do it again successfully, Everything as expected.
Until  i try scan again..
How do i disable this annoying popup ?

 

1 REPLY 1
HP Recommended

Hi,

did you fix this issue? Is very annoying

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.