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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎01-07-2023 03:18 AM

HP Recommended
Product: HP Photosmart C4580 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I'm facing the same problem than the following (scanner issue on wifi):

https://h30434.www3.hp.com/t5/Scanning-Faxing-Copying/C4580-scanner-stopped-working/m-p/8468652

I followed all steps from the messages of this topic, but the solution is not described at the end...

How to resolve this issue?  Please help me.

Thanks

 

Category:
2 REPLIES 2

‎01-13-2023 02:12 AM

HP Recommended

Hi @Phubert72,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Are you able to copy?

Did you try using HP scan and capture, mentioned in the link you shared?

 

Please follow the steps from this document and see how it goes. 

Also, update the firmware. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-
HP Community Moderator



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‎01-17-2023 02:29 AM

HP Recommended

Hi @Phubert72,

 

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Nal_NR-
HP Community Moderator



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