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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎11-24-2019 07:43 AM

HP Recommended
Product: HP Envy 5530
Operating System: Microsoft Windows 7 (64-bit)

Any suggestion to prevent again       Scanning stops and sometimes error code C4EBA341  I disconnect at printer and outlet and remove and replace cartridge   What FIXES is lifting up the printing and dropping about 8 "  Staic buildup ???? Anything to prevent ?

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-27-2019 12:45 AM

HP Recommended

@Wayne5454, Welcome to HP Support Community!

 

Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. For more information, go to Updating or Upgrading Printer Firmware.

 

Keeping the printer firmware up to date should fix the issue automatically. Also, ensure the printer is always connected directly to the wall outlet.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

 

TEJ1602
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎11-27-2019 12:45 AM

HP Recommended

@Wayne5454, Welcome to HP Support Community!

 

Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. For more information, go to Updating or Upgrading Printer Firmware.

 

Keeping the printer firmware up to date should fix the issue automatically. Also, ensure the printer is always connected directly to the wall outlet.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

 

TEJ1602
I am an HP Employee

Was this reply helpful? Yes No
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