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HP Recommended

HP DESKJET ALL IN ONE PRINTER 6475

1 REPLY 1
HP Recommended

@AMI-FRA 

 

Welcome to the HP Community --

 

I think the answer is No.

 

The specifications -- and even the datasheets from here (in the USA) and those I can find elsewhere on the planet -- all include information that is not not consistent with the printer hardware.  No, can't explain it -- the information has been there since the printer was new (sometime in 2021??).  I believe the printed specifications are wrong.

 

Sample Specifications document
Product Specifications for the HP DeskJet Plus Ink Advantage 6475 All-in-One Printer (5SD78C)

 

 

The User Guide  does  not include any information on loading Legal size paper -- when such information is missing, the explanation is usually because the printer does not support Legal size paper.

 

 

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References / Resources

 

HP Printer Home Page - References and Resources

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Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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HP DeskJet Plus Ink Advantage 6475 All-in-One Printer  

 

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Dragon-Fur

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