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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎04-30-2019 06:56 AM

HP Recommended
Product: HP Deskjet 3760 All in one Printer
Operating System: Microsoft Windows 10 (64-bit)

What is the maximum thickness of input media supported for scan/copy?

Can I scan a standard credit card size driving licence?

1 REPLY 1

‎04-30-2019 11:37 AM

HP Recommended

The scanner ADF is designed to feed plain paper, photo media and index card.  A credit card or drivers license may be too thick and too small (to feed straight), even though it may work but the scan result may be distorted due to uneven feeding.

Personally, I have tried credit cards, etc. never a driver's license - was afraid of it leaving a scratch mark.

**Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
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