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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎07-26-2021 06:42 PM

HP Recommended
Product: MFP M277dw
Operating System: Microsoft Windows 10 (64-bit)

Been trying to configure scan to email and the printer keeps telling me my smtp username or password is incorrect but I am 100% sure they are correct. Is there a character limitation with the printer that breaks some passwords?

Category:
1 REPLY 1

‎07-29-2021 05:01 AM

HP Recommended

@_ME_

 

Welcome to the HP Support Community.

 

This document might help you: https://support.hp.com/in-en/document/c05519493

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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