Can not connect printer to a new wieless router

[Eby2]

Just purchased a new tp-link AC1750 wireless router. All other devices will connect in the house except the printer Deskjet 3052A. Tried restarting, pushing WPS, manager website. No resolution.

[Dragon-Fur]

@Eby2

Make sure the router is broadcasting at both the 5GHz and the 2.4GHz range.

This printer uses the slower bandwidth (2.4GHz).

and / or

Wireless printing center – Replacing your Wireless Router

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We are a community of HP enthusiasts dedicated to supporting HP devices and technology.

[Eby2]

The router is working on both bandwidths.

[Dragon-Fur]

@Eby2

Please complete the Troubleshooting / suggestions in the document.

and / or

The Doctor:  HP Print and Scan Doctor – Help Resolve Printer Issues

Good Luck.

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We are a community of HP enthusiasts dedicated to supporting HP devices and technology.

[Eby2]

Followed the HP Doctor but still will not recognize the printer. Blue light continuies to flash. Will print from USB but not wirelessly.  I have reset and restarted the printer and router at least half dozen times.

[Dragon-Fur]

@Eby2

Yes, the flashing blue icon indicates the printer is not connecting to the wireless network.

The Doctor is good software -- better with each revision -- it still does not do everything.  Rats.

Switching printer / router / computer on-off helps with the network setup is in place and just needs a "kick".  That the reset / switching on-off did not help might indicate that there is a misconfiguration somewhere.

Suggestions

Read through the following - Start where it makes sense for your situation.   

Try more than one solution.

Check setup, wireless status, print / verify network configuration

The User Guide provides "how-to" and solutions >

Page 6 - Wireless settings (Includes how to print the network configuration page)

Chapter 8 - Connectivity

(Re)Install the Printer Software

Specifications 

Printer can connect via Wireless or USB (Ethernet not supported)

Drivers and Software support in this series includes:

HP Deskjet 3052A e-All-in-One Printer - J611e

or

 HP Deskjet 3052A e-All-in-One Printer - J611g

Scroll down on the Driver and Software page to "Related Videos" >

Select and watch

• Installing an HP Printer with a Wireless Connection using Full Feature Drivers
• Connecting an HP InkJet Printer to a Wireless Network

Configure / Change the Wireless settings

Replacing your wireless router

Both sections:

• Wireless settings
• Changing wireless settings

Related help from the How-to and / or Troubleshooting sections

• Find Your Wireless WEP, WPA, WPA2 Password (Windows)

•  Printer Not Found During Network Driver Setup (Windows)

Including Step 3:  Manually connect the printer to your network (wireless connections only)

• Wireless Printer Setup (Windows)

• Changing from a USB to a Wireless Connection

Good Luck.

Thank you for participating in the HP Community Forum.

We are a community of HP enthusiasts dedicated to supporting HP devices and technology.

[Eby2]

Thanks for all the help.  However, I upgraded my lap top and the printer is now antiquated and not compatible with the new computer. New printer connected without any problems.

[Dragon-Fur]

@Eby2

You are welcome.

Excellent solution.  Thanks for posting back.

Happy Printing.

Thank you for participating in the HP Community Forum.

We are a community of HP enthusiasts dedicated to supporting HP devices and technology.