Can't Scan to Computer

[KVandero]

When I try to scan from the printer to the computer, it says "Enable Scan to Printer".  I have the full feature software and I don't see this option anywhere. In other posts where they have the same issue, the resolution shows a very different looking full feature software than mine. Very frustrated. 

[ShlomiL · Accepted solution]

Hi,

Scanning from the front panel to the computer is not supported on HP Laserjet printers, scanning from the front panel supports scanning to a USB drive, to email (network connecion only) or to a network folder (network connection only) as shown by the following document:

https://support.hp.com/us-en/document/c04531711

For a USB connection you may initiate a scan from the HP Scan software on your PC, not from the printer itself. or connect a USB drive to the printer as an alternative.

For a network connection you may setup scanning to a network folder or email as shown by the documnt above.

Regards,

Shlomi

[KVandero]

Thank you Shlomi. 

[John2-_]

My scanner stopped working. I have run the disk a few times but it still does not activate the scanning. Printing and copying are fine, no problems. I tried scanning from the printer and from the computer trying to draw in the scan but  nothing works. What must I do?

[bendore]

So if I want to scan a picture so that I get it in my computer say as a jpg file, how is it accomplished? I mean this is kind of a central issue for having a scanner. To put the data to my computer in selected format.  On the front panel I see the option to send it to my computer. When activated, a box pops up on my computer screen giving me an option to use Window FAX and SCAN for the importing file, but it fails to complete. 

I am using a M281dfw machine. 

Thank you