Can't change scan email address

[johnnyg343]

Recently I tried to use the scan option and realized it sends the scans to my old work address.  I have tried many things to delete the address/change the address but it will not let me do it.  I lost my pin so I asked for a new one and they sent it to my old work address.  I am stuck........

[sandytechy20]

@johnnyg343 

Welcome to the HP support community.

I understand that you want to set up a new scan to email, I am glad to assist you.

You need a network-connected computer to set up Scan to Email.

1. From Home screen, touch Scan, and then touch Email. 

2. On the Email Profile Not Set Up screen, touch Next. 

3. Touch Using the HP Software Installed on a Computer or Using a Web Browser, and then follow the onscreen message to set up email profile.

Let me know how it goes.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.