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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎04-13-2025 04:06 PM

HP Recommended

Help connecting scanner to bluetooth

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1 REPLY 1

‎04-14-2025 01:20 PM

HP Recommended

@Zgirl2, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
I can help with that! Here are some steps to connect your HP printer's scanner to Bluetooth:

Check Compatibility: Ensure your HP printer model supports Bluetooth connectivity. Some models have built-in Bluetooth, while others may require a Bluetooth adapter.

 

Enable Bluetooth on Printer:

  • For printers with built-in Bluetooth, turn on the Bluetooth radio. This can usually be done by pressing the Bluetooth button or navigating to the Setup or Network menu.
  • If your printer requires an adapter, insert the compatible Bluetooth adapter into the USB port.

Pair with Device:

  • Open Bluetooth settings on your computer or mobile device and ensure Bluetooth is turned on.
  • Select your printer from the list of available devices and follow any prompts to complete the pairing process.

Use HP Smart App:

  • Download the HP Smart app from your app store (Microsoft Store, Mac App Store, Google Play Store, or iOS App Store).
  • Use the app to manage scanning tasks. Place your document on the scanner glass or in the automatic document feeder, then select the scan option in the app
     

 You may refer to this document - Bluetooth guide for HP printers | HP® Support
>How to scan with an HP printer | HP® Support
 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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