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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎12-10-2021 03:40 AM - edited ‎12-10-2021 03:41 AM

HP Recommended
Product: HP Envy 4520
Operating System: Microsoft Windows 11

Some one asked the following question  earlier but the answers were not helpful. I am pasting AdamDaw's question again as it fit exactly my problem but that was in 2017, I am asking in 2021 so I would like to know why there has been no clear solution and how can I scan a multiple page document and have it saved as a continuous single document? I tried to look for an "Add" icon etc but there isn't any  -- same as what he has described. Must we download an additional piece of software as someone then suggested?

I made sure to update my iOS today and the HP Smart was also installed today. HELP!! please. very frustrated. Thank you in advance.

 

"Since I recently updated my printer driver, the scanning software seems to have changed. I now have something called HP Smart, and I cannot work out how to scan multiple pages to a single PDF. Under the old system, you just clicked the small x under the saved image of the first page, to add a second page, and so on. Now there is a big ADD button to the right of the image - but this only seems to create a folder to save all the pages into, not a single document. So when emailing the scanned document, you have to attach all the individual pages and send them separately, rather than sending a single document. Could you please let me know if it's still possible to create a single file containing multiple pages?"

 

 

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2 people had the same question
1 REPLY 1

‎12-10-2021 05:46 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you download and install the HP FULL Solution Software for your operating system:
https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-envy-4520-all-in-one-printer-series/54...

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

After installing the software, this example will show you how t scan multiple pages into a Single PDF document:

https://www.youtube.com/watch?v=u_kCFMIKvmc

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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