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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended

Samsung express won't scan to apple computer

1 REPLY 1
HP Recommended

Hi @Reid02,

 

Welcome to the HP Support Community.

 

Thank you for posting your query.

 

If your Samsung printer is not able to scan documents to your Apple computer, follow these steps to resolve the issue:

Ensure Latest Software and Drivers

  • Go to the HP Software and Driver Downloads page (HP now manages Samsung printers).
  • Enter your printer model (e.g., Samsung Xpress M2070, M2020, etc.).
  • Download and install the latest drivers compatible with your macOS version.

Configure Scan to PC in Easy Printer Manager

  • Open Easy Printer Manager on your Mac.
  • Switch from Basic Mode to Advanced Mode.
  • Select your printer, then go to the Scan to PC Settings tab.
  • Check the box for Enable Scan from Device Panel.

Save the settings.

Verify Network Configuration

Print a Printer Configuration Report from your device.

  • Compare the printer’s IP address on the report with the one shown in Easy Printer Manager.
  • If they don’t match:
  • Open Printer Properties → Ports tab.
  • Update the IP address to match the report.

Hope this helps, Please revert if the issue persists.

 

Take care and have an amazing day!

I'm an HP Employee.


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