Can't set 600 DPI in "Scan to e-mail"

[Peter_Jensen]

Hi!

The specifications says 1200x1200 DPI for scanning for HP Color LaserJet Pro MFP 4302dw.

However when connect to the printer and try to set 600 DPI in "Scan to e-mail" it only shows 300 DPI as max resolution.

Hope someone has a solution. 🙂

Regards,

Peter

[Dragon-Fur · Accepted solution]

@Peter_Jensen 

Welcome to the HP English Community --

True -

The printer supports higher DPI but not within the confines of using Scan to Email.

Printer_PIN_Entry_1

EWS_9135_Scan_to_Email_Default_Options_5

The limitation means (that) to gain access to resolutions not included in Scan to Email, you must use an application or software program on your device (computer, tablet, phone) that includes the resolution options.

For example, HP Smart supports higher resolutions when scanning from the flatbed / glass.

General Example - HP Smart - Windows - Scan

HP_Smart_Win_Scan_Document_Save_9

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Message Content References

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

HP Color LaserJet Pro MFP 4301, 4302, 4303 - Set up and Scan to Email  

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HP Color LaserJet Pro MFP 4302dw Printer  

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[Peter_Jensen]

Thanks, then I know how it works. 🙂

[Dragon-Fur]

@Peter_Jensen 

You are welcome.

The season is changing - stay bright and warm.

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"