Can't use scanner without internet

[USER20230206214]

Can't scan without internet. Why?

[Dragon-Fur]

New Member,

Welcome to the HP Community Forum.

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@New Member wrote:

Can't scan without internet. Why?

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Perhaps you installed HP Smart -- while it does not demand that you access the available Cloud services, the application does require that you sign in using your HP Account credentials.

Should you wish to take advantage of HP Smart Cloud services, including Share (to Email) and the Shortcuts that support access to Cloud Storage options (for example, OneDrive), those services require account(s) and sign-in to the particular service.

What to do?

You have to option to install the Full Feature Software / full driver printer software.

No sign-in and -- as long as you do not wish to access / use "Email as PDF" or "Email as JPEG", you need  not install a mail client (for example, Outlook or Thunderbird).

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Printer Software - Full Feature Software

Reminder: 

If the full driver printer software is already installed, do uninstall the printer software from Programs and Features > Restart the computer and log in

Next,

Install the software

For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information and Download <<<

HP ENVY Photo 7100 All-in-One Print and Scan Driver and Accessories 

After the software is installed, Restart the computer and log in

When installed, the Full Feature Software adds at least two shortcuts to your Desktop.

Example - Full Feature Software - Windows - Installed

Programs_and_Features_Printer_Desktop_Icons_9

Examples - HP Scan - Menus

9025_HP_Scan_Menu_PDF_More_Destination_89025_HP_Scan_Menu_PDF_More_Scan_Output_2

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What else?

Installing the Full Feature Software provides the foundation to install and use other scan software and applications.

Examples

HP Scan and Capture

Available from the Microsoft Store (formally Windows Store) - Requires Windows 8 or higher

Download-Save-Install   HP Scan and Capture

 Description

HP Scan and Capture is a simple and fun application that captures photos or documents from any* HP scanning device or your computer's built-in camera.  These images can be previewed, edited, saved, and shared to other applications.

HP Scan and Capture features an adjustable screen size.

* NOTE:  The correct HP print software drivers for your scanner must be installed from HP's Support Website.

Application controls / options

Windows 10 -

Settings > Apps > Apps and Features

Windows 11 - 

Settings > Apps > Installed Apps

Scroll / Search for HP Scan and Capture

Left-click on the App for options associated with this app.

If available, Click Advanced for additional controls.

NAPS2 – “Not Another PDF Scanner” (Free – Donations gladly accepted by the NAPS2 organization)

• Download-Save-Install >  NAPS2 
• Not another PDF Scanner – free program scans PDF files and image(s) as .jpeg or PDF file(s).
• Not always simple “Plug and Play”, nonetheless, this free software is powerful and configurable.
• NAPS2 might require that the full driver printer software is installed.

Notes

• Includes an OCR feature – may need Ghostscript add-on (See NAPS2 forum entry)
• Read the Support pages for information
• Read the Getting Started guide
• Combining files?  Read the Command Line Usage guide > Select Combining and Converting Files
• NAPS2 might support higher resolutions while still using the ADF

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References / Resources

Example - HP Software / Applications - Parts

Parts_to_Printer_Software_7

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP ENVY Photo 7155 All-in-One Printer 

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