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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Microsoft Windows 10 (64-bit)

I have used HP F2430 printer and it all seems to work well? My question is:
1.) Does/can this printer scan to computer? I have Windows 10 64 bit.
The online manual I found says:
"to be sure the HP Photosmart Software must also be installed and running on
your computer prior to copying."
2.) I'm not sure how or where to obtain this HP Photosmart Software?
Thanks in advance for any help anyone can offer!
Sincerely,
Glenn Fry [Personal Information Removed]

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