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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎12-30-2018 04:43 PM

HP Recommended
Product: HP OfficeJet Pro 6960
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone, 

 

I was looking at buying the HP OfficeJet Pro 6960 and just wanted to check if it can scan to a computer, wirelessly?

 

I have two computers, on two different systems that would use this feature. An Apple Mac on iOS Mojave 10.14.2 and Windows 10 PC, 64 bit. I presume that I'd need to install the full software on both computers to enable this feature?

 

Thank you in advance, 

 

Chanel

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-30-2018 07:30 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Yes, it supports scanning wireleless as per specs.

https://support.hp.com/sg-en/document/c05061732

 

Download the FULL feature software.

The following resource will help you :
https://support.hp.com/sg-en/drivers
Key in your printer model, Operating System and download & install the FULL feature software.

For Mac, download the HP East Start and follow the instructions to install HP Easy Scan and HP Utilities.

 

Some tips for your printer:

HP Officejet Pro 8700, 6900 series :Wireless: Setup Wizard

HP Officejet Pro 6960 series : Scan a 6 pages 2 sided document using the ADF

 

Hope that helps!

 

 

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

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3 REPLIES 3

‎12-30-2018 07:30 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Yes, it supports scanning wireleless as per specs.

https://support.hp.com/sg-en/document/c05061732

 

Download the FULL feature software.

The following resource will help you :
https://support.hp.com/sg-en/drivers
Key in your printer model, Operating System and download & install the FULL feature software.

For Mac, download the HP East Start and follow the instructions to install HP Easy Scan and HP Utilities.

 

Some tips for your printer:

HP Officejet Pro 8700, 6900 series :Wireless: Setup Wizard

HP Officejet Pro 6960 series : Scan a 6 pages 2 sided document using the ADF

 

Hope that helps!

 

 

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No

‎12-30-2018 10:10 PM

HP Recommended

Thank you for your help, Greenturtle!

Was this reply helpful? Yes No

‎12-31-2018 12:49 AM

HP Recommended

Hi @Chanel5,

Glad to hear that your issue is resolved and all is working well now.

 

Happy New Year 2019!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No
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