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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Tango
Microsoft Windows 10 (64-bit)

I was under the impression that my new HP Tango (not Tango X) could actually scan, but it appears to not be able to. Although it says it right on the front of the box.

 

Is it only the Tango X that can scan?

3 REPLIES 3
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

It's actually a digital scan - using the phone camera.  (for both Tango and Tango X)

 

Tango X just comes with an additional Wrap for the printer.

 

These resources will be useful:

https://www.youtube.com/watch?v=GXJ66NZmo-k

https://www.youtube.com/watch?v=kQK9slgF7e8

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. This tutorial shows how to Scan to Email using the HP Smart. The HP Smart for HP Tango was used in the demo. The HP Smart
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. This tutorial shows how to copy on the HP Tango using the HP Smart apps. The HP Smart has a "Copy" function. Basically it
HP Recommended

Thanks for your response, but if I can take a picture via my phone anyway and email that picture from there, what good is a scanner on a printer?

HP Recommended

Hi,

 

Spoiler
what good is a scanner on a printer?

With the phone camera, it allows the function of Copy - scan and print.

 

HP Smart has other features - like Mobile fax.

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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