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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎11-11-2020 08:24 AM

HP Recommended
Product: HP Tango
Operating System: Microsoft Windows 10 (64-bit)

I was under the impression that my new HP Tango (not Tango X) could actually scan, but it appears to not be able to. Although it says it right on the front of the box.

 

Is it only the Tango X that can scan?

Category:
5 people had the same question
3 REPLIES 3

‎11-11-2020 08:46 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

It's actually a digital scan - using the phone camera.  (for both Tango and Tango X)

 

Tango X just comes with an additional Wrap for the printer.

 

These resources will be useful:

https://www.youtube.com/watch?v=GXJ66NZmo-k

https://www.youtube.com/watch?v=kQK9slgF7e8

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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‎11-11-2020 08:48 AM

HP Recommended

Thanks for your response, but if I can take a picture via my phone anyway and email that picture from there, what good is a scanner on a printer?

1 person found this reply helpful
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‎11-11-2020 08:54 AM

HP Recommended

Hi,

 

Spoiler
what good is a scanner on a printer?

With the phone camera, it allows the function of Copy - scan and print.

 

HP Smart has other features - like Mobile fax.

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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Question / Concern Answered, Click "Accept as Solution"
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