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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Pagewide Pro MFP 477dw

I have an HP page wide Pro MFP477DW inkjet printer. I am unable to scan to email. I’m trying to reset the printer, when I try to sign in and tells me my pin is incorrect. How do I reset the pin?

1 REPLY 1
HP Recommended

If you can access menus from the control panel of the printer, try performing a factory reset.

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