Cannot Set up scanner via wireless connection, message says "WEBSCAN" is disabled, HELP!

[ELY55]

I just installed a HP Smart Tank 5100 with a wireless hook up, printer is working great but the system keeps giving me a message that the WEBSCAN is disabled.  I cannot figure out what I need to do.

[Dragon-Fur]

@ELY55 

Welcome to the HP Community --

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@ELY55 wrote:

I just installed a HP Smart Tank 5100 with a wireless hook up, printer is working great but the system keeps giving me a message that the WEBSCAN is disabled.  I cannot figure out what I need to do.

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Webscan / Web Scan is a clever feature supported by the printer and the Embedded Web Server (EWS).

In the case of this printer series, it's necessary to first enable Webscan in the Security settings so it can be used.

Open

User Guide - HP Smart Tank 5100

Pages 32-33

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Webscan / Web Scan

Feature is part of the Embedded Web Server (EWS) –

No additional software

This option requires a network connection and access to EWS

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section How do I manually assign an IP address to my printer?  Items 1-2

NOTE: Webscan / Web Scan is not available on Laser printers

-- Classic EWS --

First Time Use Only -- Enable Webscan

Open your Browser

Type / enter the Printer IP address into URL / Address bar

      Note → If the browser security will not let you open EWS, try a different browser.

Tab Settings > Security > Administrator Settings > Enable >> Check box next to Webscan

Click Apply to save any changes

-- Use Webscan –

Open your Browser

Type / enter the Printer IP address into URL / Address bar

      Note → If the browser security will not let you open EWS, try a different browser.

Tab Scan > Webscan 

Set up Webscan the way you want it - for example, if supported by your printer, set the Source to ADF

Click Start Scan to scan your document / image using Webscan

After the scan is complete, Save the scan to your computer.

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