Cannot connect scanner Optiplex 780 scan function connect to computer

[jahecsalinas]

Trouble getting HP OfficeJet 6969 printer and scanner connected to my Optoplex 780 desk computer

[Rainbow23]

Hi @jahecsalinas,

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

I see that you are facing wi-fi connection issues with your HP Officejet All-In-One Printer.

Please follow the steps listed below to restore the printer to its network defaults and then reconnect to the wireless network.

Step 1: Restore the printer to its network defaults.
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).
2. Touch Network Setup.
3. Touch Restore Network Settings.
A message appears stating that the network defaults will be restored.
4. Touch Yes.

Step 2: Re-connect the printer to the network.
1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch (Wireless).
2. Touch (Settings).
3. Touch Wireless Settings.
4. Touch Wireless Setup Wizard or Wi-Fi Protected Setup.
5. Follow the display instructions to complete the setup.

You may also refer to this document.

Let me know if this helps.
Take care and have a great day ahead.

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