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HP Recommended
HP Officejet pro 8600 N911g
Microsoft Windows 10 (64-bit)

Using the HP universal fax driver, the HP Fax Finder cannot find my printer via the printers IP address or by a search for network printers.  The windows native printer menu was able to locate and install the printer.  I have set the printer up connected to wifi at the same network at the PC.   The printer has a fixed IP address.

 

PC 172.20.200.91

HP 172.20.200.17

 

Disabled firewall

Disabled virus.

 

 

 

I can print but cannot fax.

 

I can access the web interface as well.

 

Packet capture doesn't seem to have any blocked packets.  UDP and TCP ports 80 and 161

 

Any help appreciated.Capture.JPG

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