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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP OfficeJet Pro 9025e All-in-One Printer

Error message when trying to log into the HP Smart app.  I found the solution online once but cannot seem to find it again.

I have reset, uninstalled, reinstalled, cleared everything . . . all the solutions online that I can find.  HELP!

I know I can use the other scan feature but it is not the same.

 

Error:  X-request-id:  949a80e0-c4f1-11ee-bbdd-323fcfca1a5e.476bf1c0-caaf-11ee-bbdd-332fcfca1a5e

1 REPLY 1
HP Recommended

This app hasn't been working for months and i cant get any support.

HP really will not speak with their customers? 

I don't understand why i cant get someone ALIVE to actually help with this.

The AI chat is completely USELESS.

clearly not purchasing an HP product ever again.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.