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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP ScanJet 7000 s3
Microsoft Windows 10 (64-bit)

I am writing an interface to an HP ScanJet 7000 s3 using TWAIN. Although the HP ScanJet 7000 s3 clearly supports 2-sided scanning (and I have used the feature through the standard Windows Scan and Fax dialog), I cannot get the scanner to perform a 2-sided scan using TWAIN.

 

After ensuring the CAP_FEEDERENABLED setting is enabled, when I attempt to query the CAP_DUPLEX or CAP_DUPLEXENABLED capabilities, I receive a  TWCC_BADCAP error. I receive the same error when I attempt to set the CAP_DUPLEXENABLED capability.

 

From having written interfaces to other scanners (and even other HP scanners) in the past, I've usually only had to set the CAP_FEEDERENABLED and CAP_DUPLEXENABLED capabilities to enable 2-sided scanning. Is there another capability that I need to set before duplex scanning can be enabled? Or is there something else going wrong?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The issue was that I was trying to issue TWAIN commands against the WIA drivers. Once I switched to properly using the TWAIN driver (and handled some unusual TWCC_CAPBADOPERATION errors), I was able to successfully perform a 2-sided scan.

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1 REPLY 1
HP Recommended

The issue was that I was trying to issue TWAIN commands against the WIA drivers. Once I switched to properly using the TWAIN driver (and handled some unusual TWCC_CAPBADOPERATION errors), I was able to successfully perform a 2-sided scan.

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