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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended

Screenshot 2025-02-25 192930.png

 

It was working before I've given up seems like a new behavior on recent chrome versions it will attempt to fetch instead of saving from cache. I can save from the developer tools but its too much work I just used another browser. 
This seems to be specific to google chrome.

1 REPLY 1
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Hi @sanxiago,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please let us know the model name of the device you're using?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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