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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎05-04-2020 09:00 AM

HP Recommended
Product: HO Officejet 6812
Operating System: Chrome OS

I need to be able to scan from the HP Officejet 6812 to my Chromebook. The Printer does not recognize that there is a computer connected to it. There are no Software/Drivers available on hp.com that are compatible for my printer onto a Chrome OS. Anything I can do?

1 REPLY 1

‎05-11-2020 04:42 AM

HP Recommended

@normpearce, Welcome to HP Support Community!

 

I see that you'd want to scan from your Chromebook, refer to the document HP Printers - How to Scan (Chromebooks) for help.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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