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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Cannot set default folder HP3830

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02-08-2020 05:55 PM
I have read everything and tried everything but cannot find where to set the default location for scans .pdf or .jpg.
Super annoying it currently save to some file in app data.
Please help.
02-11-2020 01:42 PM
Welcome to the HP Support Community.
Use the Destination section in HP Scan to find or change where your scan files are saved.
NOTE:If you are scanning from the printer control panel, use HP Scan to find the default folder your scans are saved to.
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In HP Scan, select a Save as shortcut, and then click More.
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Click the Destination tab.
The folder your scans save to displays under Save To Folder.

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To change the default folder, click Browse.
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Navigate to the folder you want to save your scans to, and then click OK.
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To save the new folder as the default location for the shortcut, click the Save icon
next to the shortcut.
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Repeat these steps for any other Save as shortcuts.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee