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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Locked

‎07-12-2024 08:23 AM

HP Recommended
Operating System: Microsoft Windows 11

When we try and use HP Smart or HP Scan we get the error "Scanner is currently in use. Please wait until your previous task is complete and then try scanning again.". Sometimes rebooting the printer works and we can do one more scan, then on the next attempt at scanning the same issue occurs. This is happening on multiple people's PCs

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