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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP OfficeJet Pro 9015 All-in-One Printer
Microsoft Windows 10 (64-bit)

I cannot find an option anywhere to select the default file destination for my scans.

2 REPLIES 2
HP Recommended

@Jeffrey189 

 

Welcome to the HP User Community.

 

What you (can) do depends on which software / application you are using.

 

HP Smart is "not so smart" about setting a default folder destination.  Maybe someday - for the moment, not-so-much.

HP Smart does support selecting a Cloud Storage location if you create and use a Smart Shortcut.  Meh - it's "something".

 

HP Scan - part of the Full Feature Software - supports setting a default destination - settings can be found in the More > Destination sub-menu.

 

If you have the Full Feature Software / full driver printer software installed, you might be using HP Scan and Capture - this app lets you set a destination folder.

 

Examples / References / Resources

 

Full Feature Software - Video

HP OfficeJet Pro 9020 | 9022 |9025 | 9026 | 9028 |9018 Download & Install HP Full featured software

 

Example - HP Smart > Shortcuts > Sample - Save to OneDrive

HP_Smart_W10_Shortcuts_Edit_PDF-DOCX_3HP_Smart_W10_Shortcuts_Edit_PDF-DOCX_3

 

Example - HP Scan  - Main Menu - Save as PDF

9025_HP_Scan_Menu_PDF_89025_HP_Scan_Menu_PDF_8

 

Example - HP Scan > Save as PDF > More > Destination

9025_HP_Scan_Menu_PDF_More_Destination_69025_HP_Scan_Menu_PDF_More_Destination_6

 

Example - HP Scan and Capture - Menu Options

Open Settings gear > Select Preferences - Change default folder

Scan_and_Capture_Document-Photo_Settings_1Scan_and_Capture_Document-Photo_Settings_1

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

HP OfficeJet Pro 9015 All-in-One Printer 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

Thanks for the reply Dragon-Fur.   Solution is to not use HP Smart Centre then, well, well..... There is an easy to use Win 10 app ("Scan") that let's you pick a folder as well.   

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