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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP OfficeJet Pro 9015 All-in-One Printer
Microsoft Windows 10 (64-bit)

I cannot find an option anywhere to select the default file destination for my scans.

2 REPLIES 2
HP Recommended

@Jeffrey189 

 

Welcome to the HP User Community.

 

What you (can) do depends on which software / application you are using.

 

HP Smart is "not so smart" about setting a default folder destination.  Maybe someday - for the moment, not-so-much.

HP Smart does support selecting a Cloud Storage location if you create and use a Smart Shortcut.  Meh - it's "something".

 

HP Scan - part of the Full Feature Software - supports setting a default destination - settings can be found in the More > Destination sub-menu.

 

If you have the Full Feature Software / full driver printer software installed, you might be using HP Scan and Capture - this app lets you set a destination folder.

 

Examples / References / Resources

 

Full Feature Software - Video

HP OfficeJet Pro 9020 | 9022 |9025 | 9026 | 9028 |9018 Download & Install HP Full featured software

 

Example - HP Smart > Shortcuts > Sample - Save to OneDrive

HP_Smart_W10_Shortcuts_Edit_PDF-DOCX_3HP_Smart_W10_Shortcuts_Edit_PDF-DOCX_3

 

Example - HP Scan  - Main Menu - Save as PDF

9025_HP_Scan_Menu_PDF_89025_HP_Scan_Menu_PDF_8

 

Example - HP Scan > Save as PDF > More > Destination

9025_HP_Scan_Menu_PDF_More_Destination_69025_HP_Scan_Menu_PDF_More_Destination_6

 

Example - HP Scan and Capture - Menu Options

Open Settings gear > Select Preferences - Change default folder

Scan_and_Capture_Document-Photo_Settings_1Scan_and_Capture_Document-Photo_Settings_1

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

HP OfficeJet Pro 9015 All-in-One Printer 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

Thanks for the reply Dragon-Fur.   Solution is to not use HP Smart Centre then, well, well..... There is an easy to use Win 10 app ("Scan") that let's you pick a folder as well.   

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