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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP OfficeJet Pro 8710 All-in-One Printer
Microsoft Windows 11

I replaced a hard drive and now I cant change wherer my scans are saved to. How do i change the default folder to save my scans?

1 REPLY 1
HP Recommended

@Cam6907, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

If you have replaced your hard drive and now need to change the default folder where your HP OfficeJet Pro 8710 All-in-One Printer saves scans, follow these steps:

 

Install the Full Feature HP Driver Package:

  • Make sure the full feature HP OfficeJet Pro 8710 software package is installed on the computer. You can download it from the HP Software and Driver Downloads.

Open HP Scan Software:

  • Double-click the HP Scanning icon on your desktop. If the icon isn't there, find it in your Start menu.

Change Scan Settings:

  • Click the Options menu.
  • Select Button Settings or Scan Shortcuts.
  • Here, you can change the save location.
  • Select Edit or Save To Folder and specify the new folder path.
  • Click Save or OK to confirm the changes.

Additional Information:

You can also manage and edit scanning preferences by accessing the settings directly from the HP Smart app, available for both Windows and macOS. This app provides comprehensive features to manage scans and printer settings.

 

Reference: HP printers - Using Shortcuts in the HP Smart app

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution! It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

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