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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP 8740
Microsoft Windows 10 (32-bit)

I need to change the email address on the scan to email feature.   I no longer use the email I set the printer up with.  It's a gmail account and I know about getting the special password, but I can't figure out where to go on the printer side of thing.  The tutorials I've watched direct me to an app that I don't seem to have.  One tutorial directs me to enter the IP address and it sends me to a page that isn't supported.

Thanks!
Tami

2 REPLIES 2
HP Recommended

@Letami

 

Pleae try

 

(a) Touch wireless icon on printer, it will display ITS IP address.

(b) Open web browser,

(c) Type printer IP address to URL field to access ptinter setup,

(d) Go to Scan to email and change sender email address and password from there,

(e) Click Save/Apply then reboot printer.

 

Regards.

 

BH
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HP Recommended

Unfortunately when I type in the IP address into the web browser, I hit a dead end.  It says "the site cannot provide a secure connection."

I ended up re-downloading the HP assistant from HP's website so I could access it that way.  Not sure why it wasn't on there before. 

Thank you for your help.

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