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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎01-14-2022 02:25 PM

HP Recommended

I have a HP 4630 printer.  My Chromebook will print but not scan.  My computer is telling me "No Scanners Found".   How do I fix this?

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1 REPLY 1

‎01-14-2022 05:58 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Scanning from Chromebook requires the printer to be connected on a network and Webscan have to be setup.

 

(assuming the printer supports Webscan and is already connected to the network)

These resources will be useful:

https://www.youtube.com/watch?v=1XnBaSWJDfo&t=164s

https://www.youtube.com/watch?v=E050hii5cS0&t=3s

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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