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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎07-22-2023 01:43 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

What is the recommended product for cleaning the scanner of the HP Deskjet 3755?

 

A cleaning sheet, felt sheet, or something similar with electronics cleaner?

 

The only information out there is several videos regarding removing the scanhead to clean it, which isn't acceptable to me since my printer is new and has banding issues.

Category:
1 REPLY 1

‎07-24-2023 05:48 PM

HP Recommended

Hi @Mister_Bun,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your Cleaning HP 3755 Scanner. Not to worry I will help you to get a resolution to resolve the issue.

 

Please follow this link HP Scanjet Flatbed Scanners - Clean the scanning glass and the scanning strips

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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