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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
iliaspero
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Message 1 of 4
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Color temperature on Deskjet 2320 scanner

HP Recommended
Deskjet 2320
Microsoft Windows 10 (64-bit)

Hello, I just bought and tried 2320. Scanned photos are cold and are not close to the original. Is this a setting or something I have to live with? I am attaching a comparison- photo taken with my cell phone on the left (very close to the original)- photo scanned by 2320 on the right (really different and cold). Thanks in advance

 

Left: phone photo- Right: scanner photoLeft: phone photo- Right: scanner photo

3 REPLIES 3
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 4
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@iliaspero

 

I reviewed your post and I understand that you are facing issues with the scan quality.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/product/hp-deskjet-2300-all-in-one-printer-series/30268694/model/302686...

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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iliaspero
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Message 3 of 4
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Many thanks for your reply. I checked your link thoroughly, but I don't think it applies to my case. This is an out of the box Deskjet 2320 printer and it is not a matter of cleaning or servicing: the colours on the scanned documents are just different to the originals. They are colder and can only start to resemble the originals with post-production saturation and colour warmth editing. I believe the difference is obvious on the example photo I posted above. Is this a known issue for the scanner of this model? Could it be because it's entry level?

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The_Fossette
HP Support Agent
HP Support Agent
29,155 21,825 1,963 2,169
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@iliaspero

 

Have you set the scan quality and DPI settings to the max?

 

Thanks!

The_Fossette
I am an HP Employee

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