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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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Microsoft Windows 10 (32-bit)

HP Printer 8020 series, I have scanned documents individually and now trying to combine into one document. Can someone assist me? 

1 REPLY 1
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@JEliz50

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 

Click the Scan tile on the HP Smart app home screen. Select an option from the top menu bar. Scanner: Place the original on the printer scanner glass or into the automatic document feeder (ADF). Select scan job type, size, colour, and resolution settings, and then click Scan in the lower right corner.

 

Refer to the article: How to scan with an HP printer

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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I am an HP Employee

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