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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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Envy 6055

When copying from a newspaper the paper is not completely white.  The copy then comes out with the background (blank paper) very dark.  The print comes out fine(black).  How do I adjust the contrast?

Thanks for your brilliant answer, Clyde

1 REPLY 1
HP Recommended

@Clyde8765, Welcome to the HP Support Community!

 

Have you tried making a copy of any other document and check if the issue persists?

There is no option to change the copy settings on the printer. It is preset and default. 

 

● Keep the glass and the back of the lid clean. The scanner interprets anything it detects on the glass as part of the image.

● Load the original, print-side down, on the scanner glass, aligned with the top-left corner.

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Update the printer firmware

Click here to download and install the latest printer firmware from your computer.

Click here to know different methods of updating printer firmware.

 

Also, try printing from a computer/mobile to check the print quality.

 

To resolve print quality issues, refer to - No black ink, wrong colors, other print quality issues

You may clean the ink cartridges up to 2 times.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.