Copy function does not operate. Printer function does work on my all in one machine.

[CCCRH3]

My HP Laser Jet Pro MFP M127fw has stopped coping.  Says, "Calibrating" then nothing happens, goes back to the Home Screen, "Copy, Fax, Scan"   Print function works fine....

[Kumar0307]

@CCCRH3, Welcome to the HP Support Community! I’m here to help.

I understand you are not able to make copies/scan and calibrate the printer. 

Reset the printer

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Wait at least 60 seconds.
3. Reconnect the power cord to the rear of the printer.
4. Turn ON the printer, if it does not automatically turn on.
5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

Check the scanner bar functionality

Perform a visual test of the scanner mechanism to see if it is jammed.

1. Remove any original documents or photos from the scanner glass.
2. Lift the scanner lid slightly, and then press the Copy button or icon.

If the scanner light does not move or moves halfway or is not lit, the scanner mechanism is likely jammed/broken. In this case, I've sent you a private message with further instructions to resolve this issue.

• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

You may also refer to - Resolve copy problems with HP printers

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

[CCCRH3]

Thank you Kumar307 for your suggestions in your message.  Very helpful, and impressive to have a HP employee reach out to me even with the machine out of warranty and tech support for years!!  Thanks again!

[Kumar0307 · Accepted solution]

@CCCRH3

You are welcome. If the printer was under warranty, HP would have replaced the unit as it is a hardware failure.

However, in this case, you may upgrade the printer if required.

Keep me posted for any other assistance. Happy to help!