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‎10-17-2022 01:19 AM - last edited on ‎10-17-2022 06:08 AM by Retired

HP Recommended
Operating System: Other

Can someone explain to me what happen to my printer 6475 I'm trying to copy some papers but my printer can't copy and the light in the right side of my printer is orange. 

16659911073367931256063804174402.jpg

 

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‎11-08-2022 07:15 AM

HP Recommended

@SharimaDatu

 

Welcome to the HP support community.

 

I understand that the printer light is blinking, I am glad to assist you.

Perform a power reset , Reset the printer to recover from printer errors or failures.

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Plug back the power cable straight to a wall outlet and printer without any surge protector.
  6. Turn on the printer.

Refer to this HP document for further assistance:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others. 

Cheers.

Sandytechy20
I am an HP Employee

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