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12-27-2020
12:10 PM
- last edited on
06-16-2021
07:18 AM
by
JessikaV
Just bought an HP deskjet 2755 printer. all test pages print fine, but when i go to copy something, the copies come out as an all black page.
01-06-2021 05:04 AM
Welcome to HP Community
I have gone through your Post and would like to help
Please follow the instructions in this Link: https://support.hp.com/us-en/product/hp-deskjet-2700-all-in-one-printer-series/29378157/model/293782... and let me know how it goes
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee