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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Officejet Pro 6830
Microsoft Windows 10 (64-bit)

My scanned documents are slightly skewed, whether fed through ADF or placed on bed.  I have done printer maintenance and aligned print heads, but perhaps the rollers are off?

2 REPLIES 2
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@jbrklr

 

Welcome to HP Forums,

This is a great place to get support, find answers and tips,

Thank you for posting your query, I'll be more than glad to help you out 🙂

 

As I understand, you're having scan quality issue, 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

When was the last time it worked fine?

Were there any hardware/software changes made?

How is the photocopy quality?

 

Let's try these steps to resolve the issue: Click here

Step 2: Clean the scanner

Step 3: Reset the printer

Step 4: Clean the automatic document feeder (ADF) rollers

Step 5: Change the scan settings

 

Keep me posted,

Cheers!

HP Recommended

@jbrklr wrote:

My scanned documents are slightly skewed, whether fed through ADF or placed on bed.  I have done printer maintenance and aligned print heads, but perhaps the rollers are off?


I had the same problem . I chose advance settings (when you scan where it asks you either document to file or document to email ) then tick the box where it says auto deskew then tick ok. It fixed my crooked scans. Good luck.

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