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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎12-11-2021 02:49 AM

HP Recommended
Product: LaserJet M1136 MFP
Operating System: Microsoft Windows 11

I have just installed the latest version of the printer/scanner drivers on my Intel NUC desktop. I am finding myself unable to crop a scanned document as the procedure appears to have been changed. Please help.

Category:
5 REPLIES 5

‎12-17-2021 10:43 AM

HP Recommended

@DRSM1136MFP

 

Welcome to the HP support communtiy.

 

Which application are you using to scan?

Sandytechy20
I am an HP Employee

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‎12-18-2021 03:19 AM

HP Recommended

It appears that an older version of the software had been installed on my Windows desktop. The problem has now been sorted out.

 

I also have another issue. I have recently acquired a MacBook. The operating system is Monterey 12.0.1. My friend, who helps me on matters concerned with software,  tells me that HP does not have drivers compatible with Monterey. Is he correct? If not, could you please mail me a link. Thanks.

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‎12-21-2021 11:15 AM

HP Recommended

@DRSM1136MFP

 

Mac OS 12 Monterey driver is available for this printer model.

Click here to download the driver.

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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‎01-06-2022 03:58 AM

HP Recommended

It does not work. Please see photo.

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‎01-07-2022 10:29 PM

HP Recommended

@DRSM1136MFP

 

There is no picture attached to the post.

Are you getting any error messages?

Sandytechy20
I am an HP Employee

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